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Frequently Asked Questions
Everything you need to know about 11Roads pricing and subscriptions.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee. If you're not satisfied with 11Roads Pro or Team, we'll refund your payment.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, changes take effect at your next billing cycle.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. All payments are processed securely through Stripe.
Is there a free trial for Pro and Team plans?
Yes, both Pro and Team plans come with a 14-day free trial. No credit card required to start your trial.
Can I use 11Roads internationally?
Yes! 11Roads works worldwide wherever Google Maps is available. Our AI can suggest routes in any supported country.
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